Supermarket group · Bekaa Valley, Lebanon
AI ordering assistant for a supermarket group
An Arabic-first ordering platform with an assistant that talks to customers in Lebanese dialect, plus an AI back office that catalogues the shelves.
The problem
An established supermarket taking orders by phone and WhatsApp, with a catalogue that lived in the owner’s head. Every new product meant someone typing a name, a price, and finding a photo. Every order meant a phone call.
What we built
- Arabic-first, right-to-left storefront (bilingual ar/en) as an installable mobile PWA
- Dual USD/LBP pricing throughout, with cash, card, and Whish payment
- Live orders board for staff: audible alert, status advance, printable slip
- Order history, one-click reorder, live tracking timeline, push notifications
What the AI does
Two integrations. A customer-facing assistant that chats and takes voice in Lebanese Arabic. It answers "what’s the cheapest olive oil you have," then adds it to the cart directly. And an AI Product Studio for staff: photograph a shelf item, Claude vision reads it, the background is stripped, and a catalogue entry comes back pre-filled and searchable. Assistant usage is metered per customer with loyalty tiers, so the AI cost stays bounded.
A note on numbers
We do not publish performance metrics we cannot substantiate, and we do not publish client results without the client's agreement. If you want to talk to a reference about a specific engagement, ask and we will arrange it where the client is willing.
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Try it free for
three months.
We build one working AI integration into the business you already run, at our cost. You use it free for up to three months. No contract, cancel anytime, and you only pay if you keep it.